The use of EUROPEP in South Africa: an internationally standardised instrument to evaluate general practice
SOURCE: Journal of Psychology in Africa
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2010
TITLE AUTHOR(S): K.Peltzer, N.Phaswana-Mafuya, A.Davids
KEYWORDS: EUROPEP, EVALUATION, MEDICAL PRACTITIONERS, PATIENTS
DEPARTMENT: Public Health, Societies and Belonging (HSC)
Print: HSRC Library: shelf number 6408
HANDLE: 20.500.11910/4207
URI: http://hdl.handle.net/20.500.11910/4207
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2010
TITLE AUTHOR(S): K.Peltzer, N.Phaswana-Mafuya, A.Davids
KEYWORDS: EUROPEP, EVALUATION, MEDICAL PRACTITIONERS, PATIENTS
DEPARTMENT: Public Health, Societies and Belonging (HSC)
Print: HSRC Library: shelf number 6408
HANDLE: 20.500.11910/4207
URI: http://hdl.handle.net/20.500.11910/4207
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
The study examined the psychometric properties of the South African (isiXhosa) version of the European Task Force for Patient Evaluation of General Practice (EUROPEP) instrument. A total of 19,136 patients who visited 266 primary care practices in three districts in the Eastern Cape of South Africa completed the EUROPEP, a measure of patient satisfaction with care. The data were analyzed for reliability and construct validity. Exploratory factor analysis yielded three different sub-dimensions: medical technical content of care, patient-provider communication, and practice organisation. The reliability of the items and of the different sub-scales was high. The EUROPEP instrument can be a valuable instrument in assessing patients' evaluations of primary health care in South Africa.-
Related Research Outputs:
- Improving learning in South African schools: the Quality Learning Project mid-term evaluation
- Life-history research: an emancipatory approach to institutional evaluations
- Utilisation-focussed evaluation: a report back
- Medical practitioners and nurses
- Short communication: occupational stress and burnout among South African medical practitioners
- Revised final report on development of M&E system for the Community-based Rural Land Development Project in Malawi
- CMIP and LEDF: monitoring and evaluation
- An evaluation study of the implementation of common tasks for assessment in English and maths
- Book review: Illiffe, J. (2002) East African doctors: a history of the modern profession. Kampala: Fountain Publishers. 336 p. ISBN 9970023039
- Grade 6 Systemic Evaluation: Eastern Cape province
- Grade 6 Systemic Evaluation: Free State province
- Grade 6 Systemic Evaluation: Gauteng province
- Grade 6 Systemic Evaluation: KwaZulu-Natal province
- Grade 6 Systemic Evaluation: Limpopo province
- Grade 6 Systemic Evaluation: Mpumalanga province
- Grade 6 Systemic Evaluation: North West Province
- Grade 6 systemic evaluation: Northern Cape province
- Grade 6 systemic evaluation: Western Cape province
- Grade 6 systemic evaluation: National
- Grade 6 systemic evaluation