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21

HSRC Annual Report 2016/17

African Peer ReviewMechanism (APRM) – Kenya Pre-Mission Project

In 2016, the APRM commissioned the DGSD research team to provide research support for its planned pre-mission

exercise in Kenya. The pre-mission exercise is a new stage, introduced to the APRM’s review process, which now involves

the following stages:

APRM – Kenya Pre-mission Project

Country self-assessment

The African country that has acceded to the APRM assesses itself in

four key areas

of governance, namely

political, economic,

corporate and socio-economic

Pre-mission exercise

Aimed at reducing the number of matters to be dealt with during the

detailed mission exercise

Mission exercise

The APRM Secretariat reviews the applicant’s self-assessment report

During the pre-mission exercise, the research team developed the methodology for that phase; assisted the APRMwith

the development and administration of an online survey; developed an interview schedule for interviews conducted

in Kenya during the pre-mission exercise; and analysed the results of these research exercises to develop a core set of

issues that still needed to be dealt with during the mission exercise that followed later in the year.

The project gave the research team the opportunity to review a country’s political, social and economic systems. It also

had a major impact on shaping the subsequent Kenya Mission exercise of the APRM by streamlining the number of

issues to be reviewed, identifying sources of data, and feeding the interview schedule developed for this stage, resulting

in one of the best reports ever developed by the APRM. An unprecedented four-hour discussion of the Kenya Mission

Report by the Assembly of Heads of State and Government of the African Union followed in January 2017, and a decision

was taken to broaden the role of the mechanism in the AU structure as a whole.

Citizen Frontline Service Delivery Project

This project was conducted in collaboration with the City of Cape Town to:

Contribute to the improvement of service delivery through fruitful and sustained citizen engagement;

Facilitate community partnering to improve service provision and maintenance; and

Increase city staff participation in citizen/community engagement to improve the reliability and continuity of water

and electricity services.

The study employed a community score card as a participatory tool to assess, plan, monitor and evaluate services.

The methodology is structured to generate information through municipal/citizen interactions; promote immediate

response and joint decision-making through mutual dialogue between users and providers; and can be followed by

joint monitoring.