Putting people first! vs embedded autonomy?
PUBLICATION YEAR: 2008
TITLE AUTHOR(S): G.Karuri-Sebina, D.Hemson, J.Carter
KEYWORDS: BATHO PELE PRINCIPLES, SERVICE INDUSTRIES
Intranet: HSRC Library: shelf number 5421
HANDLE: 20.500.11910/5265
URI: http://hdl.handle.net/20.500.11910/5265
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
-
Related Research Outputs:
- Is there value for money in public sector delivery?
- Batho Pele principles, perceived municipal performance and political behaviour in South Africa
- Looking for empathy in the public service: an evaluation of service plans
- Overcoming constraints on the delivery of services to children and young people
- Cost recovery and the crisis of service delivery in South Africa
- Review of schedules 4 and 5 of the constitution: executive summary
- Public appraisal of social and economic infrastructure delivery
- The politics of water management: the case of the Orange River development project
- Putting HIV/AIDS counselling in South Africa in its place
- Lesotho 2000: public perceptions and perspectives
- Public transport in the changing South Africa, 1994-2000
- Facts, fiction and fabrication?: service delivery in South Africa under Mandela
- Perception of service and infrastructure under President Mbeki
- Conditions of schooling in South Africa and the effect on mathematics achievement
- Infrastructure in educare centres in KwaZulu-Natal
- Empowerment through service delivery
- Facts, fiction or fabrication? Service delivery, 1994-1999
- Preface
- Empowerment through infrastructure and service delivery
- Environmental education, ethics and action in southern Africa