Introduction: political and governance challenges
OUTPUT TYPE: Chapter in Monograph
PUBLICATION YEAR: 2010
TITLE AUTHOR(S): K.Kondlo
SOURCE EDITOR(S): K.Kondlo, M.H.Maserumule
KEYWORDS: GOVERNANCE, JOB SATISFACTION, POST APARTHEID SOUTH AFRICA, SERVICE INDUSTRIES
DEPARTMENT: Developmental, Capable and Ethical State (DCES)
Intranet: HSRC Library: shelf number 6253
HANDLE: 20.500.11910/4352
URI: http://hdl.handle.net/20.500.11910/4352
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
Service delivery is clearly the challenges of the Zuma administration. At the heart of Zuma's victory is the promise of and hope for improved service delivery to the masses of poor; the hope to have the voices of ordinary people heard in more meaningful ways than before in the governance of the country; and the hope for pro-poor economic policy as implied by the idea of a developmental state. Added to this is the hope of getting the wheels of government to move faster, coherently and effectively.-
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