Effects of poorly implemented performance management systems on the job behavior and performance of employees
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2015
TITLE AUTHOR(S): P.Singh, T.Twalo
KEYWORDS: EMPLOYEES, JOB PERFORMANCE, PERFORMANCE MANAGEMENT, RISK BEHAVIOUR, WORKPLACE
DEPARTMENT: Impact Centre (IC), Impact Centre (PRESS), Impact Centre (CC)
Print: HSRC Library: shelf number 8826
HANDLE: 20.500.11910/1777
URI: http://hdl.handle.net/20.500.11910/1777
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
The focus of this study is on the effects of a poorly implemented performance management system (PMS) on the job behaviour and performance of employees. In the implementation of a PMS, one of the imperatives is that managers ensure that their employees' outputs are compatible with that of their organizations' goals. The PMS provides vital information on whether the work-integrated learning skills of employees are compatible with the objectives of their organizations. A poorly implemented PMS will fail to motivate an organization's employees, and inevitably their lack of job satisfaction will impact negatively on their self-esteem, productivity levels and outputs. In a poorly implemented PMS as is evident in the findings of this case study, only 8.85% of the respondents agreed that there is daily monitoring of their jobs to ensure it's done properly. The fact that monitoring and evaluation systems seem to be weak could result in the proliferation of an unproductive workforce. The findings of this case study strongly suggest that a PMS can be the key factor determining whether an organization can manage its human resources effectively. This research affirms that when employees' expectations are not met, inappropriate job behaviour and performance can derail the attainment of an organization's goals. When implemented well, a good PMS would provide critical information that would allow an organization to make sound decisions regarding their human resources. Hence, there should be no room to compromise the use of a well-developed PMS to achieve the strategic plans of any organization.-
Related Research Outputs:
- Review of behavioral interventions for reducing the risk of HIV/AIDS in occupational settings
- Effective responses to HIV and AIDS at work: A multi-country study in Africa
- Trends in HIV testing and associated factors among men in South Africa: evidence from 2005, 2008 and 2012 national population-based household surveys
- Shortage of effective employees and integrated local economic development: the South African case
- Report of the data gathering work-stream: governance framework review of national non-business and government business enterprises
- Abstract: Determinants of the use of voluntary counselling and testing services among the sexually active adult population of South Africa
- Employee training in South African private enterprises: findings from the national skills survey of 2003
- Preventive health behavior, personality and religiosity among black and white South Africans
- Self-reported speeding intention and expected consequences of speeding among South African drivers: an exploratory study
- Perceptions of tuberculosis: attributions of cause, suggested means of risk reduction, and preferred treatment in the Limpopo province, South Africa
- Intimate partner violence as a factor associated with risky sexual behaviours and alcohol misuse among men
- Urban performance: indicators and trends
- Methamphetamine use and sexual risks for HIV infection in Cape Town, South Africa
- Sexual assault, sexual risks and gender attitudes in a community sample of South African men
- HIV/AIDS risk reduction counseling for alcohol using sexually transmitted infections clinic patients in Cape Town, South Africa
- Disclosure of HIV status to sex partners and sexual risk behaviours amongh HIV-positive men and women, Cape Town, South Africa
- Alcohol use and sexual risks for HIV/AIDS in sub-Saharan Africa: systematic review of empirical findings
- Youth violence risk assessment: gaps in local knowledge and directions for future research
- Associations of poverty, substance use, and HIV transmission risk behaviors in three South African communities
- Behaviourial risks and HIV sero-status household survey in the Klerksdorp district of South Africa: a baseline study