Empowerment through infrastructure and service delivery
SOURCE: Empowerment through service delivery
OUTPUT TYPE: Chapter in Monograph
PUBLICATION YEAR: 2000
TITLE AUTHOR(S): M.M.Khosa
SOURCE EDITOR(S): M.M.Khosa
KEYWORDS: LOCAL GOVERNMENT, PUBLIC PERCEPTION, PUBLIC TRANSPORT, SERVICE INDUSTRIES, WATER SERVICE DELIVERY
DEPARTMENT: Deputy CEO: Research (DCEO_R), Deputy CEO: Research (ERKC), Deputy CEO: Research (CGI)
Print: HSRC Library: shelf number 2350
HANDLE: 20.500.11910/8501
URI: http://hdl.handle.net/20.500.11910/8501
OUTPUT TYPE: Chapter in Monograph
PUBLICATION YEAR: 2000
TITLE AUTHOR(S): M.M.Khosa
SOURCE EDITOR(S): M.M.Khosa
KEYWORDS: LOCAL GOVERNMENT, PUBLIC PERCEPTION, PUBLIC TRANSPORT, SERVICE INDUSTRIES, WATER SERVICE DELIVERY
DEPARTMENT: Deputy CEO: Research (DCEO_R), Deputy CEO: Research (ERKC), Deputy CEO: Research (CGI)
Print: HSRC Library: shelf number 2350
HANDLE: 20.500.11910/8501
URI: http://hdl.handle.net/20.500.11910/8501
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
The aim of this chapter is to analyse perceptions of infrastructure and service delivery since 1994 by comparing two Human Sciences Research Council (HSRC) surveys targeted a representative national survey of 2 200 adults in each case. The delivery of services is one way in which to interpret the success of the empowerment programme outlined in the Reconstruction and Development Programme.-
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