Exploring South Africans' preferences for government communications

SOURCE: HSRC Review
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2014
TITLE AUTHOR(S): E.Vivier, D.Sanchez Betancourt, D.Seabe, M.Wentzel
KEYWORDS: COMMUNICATIONS, DEMOCRACY, GOVERNMENT PERFORMANCE, POST APARTHEID SOUTH AFRICA
DEPARTMENT: Developmental, Capable and Ethical State (DCES)
Intranet: HSRC Library: shelf number 8416
HANDLE: 20.500.11910/2196
URI: http://hdl.handle.net/20.500.11910/2196

Download this report

If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.

Abstract

Effective communication between government and citizens is a key component of democracy. Given the differentiated access to communication channels, the diversity of the South African population, and the increasing importance of information and communication technologies, how can the government better reach out to citizens? Elme Vivier, Diana Sanchez Betancourt, Dineo Seabe and Marie Wentzel provide insights into the opportunities to improve communication between local government and citizens.