The view from below: citizen voice and regulation in water services: final report
PUBLICATION YEAR: 2007
TITLE AUTHOR(S): D.Hemson, R.Shirley, C.Munthree
KEYWORDS: PUBLIC PARTICIPATION, WATER SERVICE DELIVERY
Print: HSRC Library: shelf number 4740
HANDLE: 20.500.11910/5931
URI: http://hdl.handle.net/20.500.11910/5931
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
This report is about voice, measure and intervention in ensuring the sustainability of municipal water services to the poor. This report sets out to describe the activities undertaken, strategies developed, and tools created on the project. There has been a whole series of reports, presentations, papers and assessments associated with the project which are listed in the annexures and which, ideally should be read together with this report.-
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- Race to improve delivery: can promises be met?
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