Victim Empowerment Programme in a selected municipality of the Eastern Cape, South Africa: service provider perceptions
SOURCE: Journal of Psychology in Africa
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2012
TITLE AUTHOR(S): N.Phaswana-Mafuya, K.Peltzer, G.Mlambo, S.Mkhonto, C.Tabane
KEYWORDS: EASTERN CAPE PROVINCE, SERVICE INDUSTRIES, VICTIM EMPOWERMENT PROGRAMME
DEPARTMENT: Public Health, Societies and Belonging (HSC)
Print: HSRC Library: shelf number 7407
HANDLE: 20.500.11910/3272
URI: http://hdl.handle.net/20.500.11910/3272
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2012
TITLE AUTHOR(S): N.Phaswana-Mafuya, K.Peltzer, G.Mlambo, S.Mkhonto, C.Tabane
KEYWORDS: EASTERN CAPE PROVINCE, SERVICE INDUSTRIES, VICTIM EMPOWERMENT PROGRAMME
DEPARTMENT: Public Health, Societies and Belonging (HSC)
Print: HSRC Library: shelf number 7407
HANDLE: 20.500.11910/3272
URI: http://hdl.handle.net/20.500.11910/3272
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
An exploratory qualitative study was conducted to assess service providers' perceptions of the Victim Empowerment Programme (VEP) with a focus on VEP knowledge, management, communication, empowerment, utilization and accessibility of services in a selected district of the Eastern Cape of South Africa. In-depth telephone interviews were conducted with 33 service providers across different sectors using guiding questions. Recurrent themes were identified and coded; and findings were summarized accordingly. Results show that service providers perceived VEP as having several qualities including: accountability, empowerment, participation, non-discrimination, inter-sectoral collaboration, accessibility, and appropriateness. Results also show that participation in this programme leads to improved quality of life for its participants.-
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