Infrastructure and service delivery - lessons from SA and China
OUTPUT TYPE: Journal Article
PUBLICATION YEAR: 2012
TITLE AUTHOR(S): E.Vivier, M.Wentzel
KEYWORDS: CHINA, INFRASTRUCTURE DELIVERY, SERVICE INDUSTRIES
DEPARTMENT: Developmental, Capable and Ethical State (DCES)
Web link: http://www.hsrc.ac.za/en/review/hsrc-review-november-2012/Infrastructure-and-service-delivery-lessons-from-SA-and-China
Intranet: HSRC Library: shelf number 7746
HANDLE: 20.500.11910/2956
URI: http://hdl.handle.net/20.500.11910/2956
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
The HSRC conducted a collaborative study with the Chinese Academy of Social Science (CASS) to explore aspects of best practice in service delivery in terms of water, sanitation and electricity. The study found that important obstacles to service delivery fall within the governance, policies, programmes and stakeholder relationships of local government practices, i.e the intangible aspects of service delivery. Elme Vivier and Marie Wentzel report.-
Related Research Outputs:
- The role of infrastructure in accelerating service delivery: lessons learnt from South Africa and China
- Empowerment through service delivery
- Facts, fiction or fabrication? Service delivery, 1994-1999
- Preface
- Facts, fiction and fabrication: service delivery in South Africa: 1994-1999
- Service delivery perceptions during Mandela rule, 1994-1999
- Infrastructure mandates for change 1994-1999
- Infrastructure mandates for reconstruction
- Beating the backlog: meeting targets and providing free basic services
- Rural development: the provision of basic infrastructure services
- South Africa in the world: introduction
- Overcoming constraints on the delivery of services to children and young people
- Cost recovery and the crisis of service delivery in South Africa
- Review of schedules 4 and 5 of the constitution: executive summary
- Public appraisal of social and economic infrastructure delivery
- The politics of water management: the case of the Orange River development project
- Putting HIV/AIDS counselling in South Africa in its place
- Lesotho 2000: public perceptions and perspectives
- Public transport in the changing South Africa, 1994-2000
- Facts, fiction and fabrication?: service delivery in South Africa under Mandela