Research outputs
Access is provided to research outputs generated by HSRC researchers since 2000. All research outputs are provided free of charge to the public, with the exception of confidential reports. Where possible the full-text is provided for immediate download. If you are interested in obtaining a copy of an output which is not immediately available for download, please contact the Digital Curation Team at researchoutputs@hsrc.ac.za.
HSRC Repository
The HSRC Institutional Repository is an important tool that the HSRC utilises to preserve and disseminate its documents. Different types of publications including scholarly research outputs are collected, preserved and distributed in a digital format.
Research data
The HSRC Research Data Service provides a digital repository of the HSRC's research data in support of evidence-based human and social development.
Research outputs: PUBLIC SERVICES SECTOR
2010 Looking for empathy in the public service: an evaluation of service plans
The Transformation of Public Service Delivery, Batho Pele White Paper (1997), stipulates eight principles as quality standards for public se...
2010 Public service wage bill is not sustainable: wage growth should be linked to productivity
As this piece is being written, close to a million public service workers are out on strike demanding a salary increase of 8.6%, and a month...
2010 Performance monitoring & evaluation in the public service
The legitimacy of appointments on the Performance Monitoring Evaluation and Administration (ME) in the Presidency is crucial to its success,...