Research outputs
Access is provided to research outputs generated by HSRC researchers since 2000. All research outputs are provided free of charge to the public, with the exception of confidential reports. Where possible the full-text is provided for immediate download. If you are interested in obtaining a copy of an output which is not immediately available for download, please contact the Digital Curation Team at researchoutputs@hsrc.ac.za.
HSRC Repository
The HSRC Institutional Repository is an important tool that the HSRC utilises to preserve and disseminate its documents. Different types of publications including scholarly research outputs are collected, preserved and distributed in a digital format.
Research data
The HSRC Research Data Service provides a digital repository of the HSRC's research data in support of evidence-based human and social development.
Research outputs: SERVICE INDUSTRIES
2010 Implementation of the national programme for prevention of mother-to-child transmission of HIV: a rapid assessment in Cacadu district, South Africa
To conduct a rapid assessment of the prevention-of-mother-to-child-transmission-of-HIV (PMTCT) programme in two of the three local service a...
2010 Improving rural service delivery: can traditional institutions of governance contribute?: Giyani case study
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Download this report2010 Public administration and service delivery reforms: a post-1994 South African case
This paper is an analysis of South Africa's public service improvement strategies since 1994. It first describes the historical factors that...
2010 Looking for empathy in the public service: an evaluation of service plans
The Transformation of Public Service Delivery, Batho Pele White Paper (1997), stipulates eight principles as quality standards for public se...