Research outputs

Access is provided to research outputs generated by HSRC researchers since 2000. All research outputs are provided free of charge to the public, with the exception of confidential reports. Where possible the full-text is provided for immediate download. If you are interested in obtaining a copy of an output which is not immediately available for download, please contact the Digital Curation Team at researchoutputs@hsrc.ac.za.

HSRC Repository

The HSRC Institutional Repository is an important tool that the HSRC utilises to preserve and disseminate its documents. Different types of publications including scholarly research outputs are collected, preserved and distributed in a digital format.

Research data

The HSRC Research Data Service provides a digital repository of the HSRC's research data in support of evidence-based human and social development.

Research outputs: SERVICE INDUSTRIES

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2012 Infrastructure and service delivery - lessons from SA and China

The HSRC conducted a collaborative study with the Chinese Academy of Social Science (CASS) to explore aspects of best practice in service de...

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2011 Key issues in the 2011 government elections: in conversation with Udesh Pillay

Residents in townships and informal settlements have taken to the streets, emboldened by the president's recent State of the Nation address ...

2011 Patient satisfaction with primary health care services in a selected district municipality of the Eastern Cape of South Africa

Traditionally, decisions about health services were made on the basis of health-provider and health authorities' views on what is in the bes...

2010 Introduction: political and governance challenges

Service delivery is clearly the challenges of the Zuma administration. At the heart of Zuma's victory is the promise of and hope for improve...