Research outputs

Access is provided to research outputs generated by HSRC researchers since 2000. All research outputs are provided free of charge to the public, with the exception of confidential reports. Where possible the full-text is provided for immediate download. If you are interested in obtaining a copy of an output which is not immediately available for download, please contact the Digital Curation Team at researchoutputs@hsrc.ac.za.

HSRC Repository

The HSRC Institutional Repository is an important tool that the HSRC utilises to preserve and disseminate its documents. Different types of publications including scholarly research outputs are collected, preserved and distributed in a digital format.

Research data

The HSRC Research Data Service provides a digital repository of the HSRC's research data in support of evidence-based human and social development.

Research outputs: SERVICE INDUSTRIES

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2021 The role of skills and capacity in service delivery challenges in Mangaung Metropolitan Municipality

Mangaung is one of the eight metropolitan municipalities in South Africa. It was founded as a Metro in 2011. Prior to that, it was a local m...

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2021 Empirical analysis of innovation and productivity in services firms: the case of South Africa

The purpose of this paper is to investigate the impact of innovation on productivity in the services sector firms in South Africa. Using a t...

2021 Surveys as a public service: the need for a two-way flow of data

In recent years, South Africa has seen the emergence of ground-breaking portals such as Municipal Money, which provides information on finan...

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2021 Placing smart cities: framework and approach

In recent years, South African debate about smart-city development has tended to peak at the time of the annual State of the Nation (SONA) a...