Research outputs

Access is provided to research outputs generated by HSRC researchers since 2000. All research outputs are provided free of charge to the public, with the exception of confidential reports. Where possible the full-text is provided for immediate download. If you are interested in obtaining a copy of an output which is not immediately available for download, please contact the Digital Curation Team at researchoutputs@hsrc.ac.za.

HSRC Repository

The HSRC Institutional Repository is an important tool that the HSRC utilises to preserve and disseminate its documents. Different types of publications including scholarly research outputs are collected, preserved and distributed in a digital format.

Research data

The HSRC Research Data Service provides a digital repository of the HSRC's research data in support of evidence-based human and social development.

Research outputs: SERVICE INDUSTRIES

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2021 Factors affecting the performance of South African municipal officials: stakeholders' perspectives

Since the inception of the democratically elected post-apartheid government, South Africa has experienced growing numbers of protests about ...

2020 Implementation evaluation of the Service Delivery Improvement Programme

The Human Sciences Research Council (HSRC) was tasked with conducting an evaluation of Service Delivery Improvement Plans (SDIPs) that were ...

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2020 Gifting and the capable state in times of crisis

In the dying days of the Roman Empire, wealthy politicians, senators and patrons developed a set of strategies, implemented through the stat...

2020 Access to and satisfaction with basic services in informal settlements: results from a baseline assessment survey

: Subjective responses of satisfaction with basic services delivery is an indicator of service delivery performance. This study provides an ...