A regulatory framework for interpreting in health-care settings: implications for equitable access to healthcare in Lesotho and the Western Cape, South Africa
OUTPUT TYPE: Policy briefs
PUBLICATION YEAR: 2014
TITLE AUTHOR(S): K.Sobane
KEYWORDS: HEALTH, HEALTH SERVICES, LESOTHO, WESTERN CAPE PROVINCE
DEPARTMENT: Impact Centre (IC), Impact Centre (PRESS), Impact Centre (CC)
Intranet: HSRC Library: shelf number 8292
HANDLE: 20.500.11910/2323
URI: http://hdl.handle.net/20.500.11910/2323
PUBLICATION YEAR: 2014
TITLE AUTHOR(S): K.Sobane
KEYWORDS: HEALTH, HEALTH SERVICES, LESOTHO, WESTERN CAPE PROVINCE
DEPARTMENT: Impact Centre (IC), Impact Centre (PRESS), Impact Centre (CC)
Intranet: HSRC Library: shelf number 8292
HANDLE: 20.500.11910/2323
URI: http://hdl.handle.net/20.500.11910/2323
If you would like to obtain a copy of this Research Output, please contact Hanlie Baudin at researchoutputs@hsrc.ac.za.
Abstract
Interpreting is an essential support service in multilingual health systems where language diversity dictates a need to facilitate communication between healthcare providers and patients. However, this service is neither institutionalised nor regulated in Lesotho or in South Africa, resulting in haphazard interpreting practices often decided by healthcare providers or by management of a healthcare facility. The result of these practices is an imbalanced system in which some patients' access health services in the language they understand best while others do not, and some obtain interpreting services while others do not. This policy brief presents a case for the formulation of policies that regulate interpreting services in healthcare facilities in both countries.-
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